Last update: 08/11/2025.

Promat-Medical SARL, committed to the protection of your personal data, has written this policy to inform you clearly about the collection, use and protection of your information.

ARTICLE 1: Data controller

The data controller for the data collected on this site is:

PROMAT-MEDICAL SARL
Company registered in the commercial register under the number RCCM RB/COT/16B17105
Registered under number IFU 3201642474014
Head office: Promat-Medical SARL, Qtier Kpondéhou, 1259b, Cotonou, Benin
Email: contact@promatmedical.com

Article 2: Personal data collected

We collect the information you provide to us directly, including through our contact and quote request forms.

The data collected includes:

• Surname and first name
• e-mail address
• telephone number
• Any information you share in the body of your message.

We also collect browsing data (IP address, browser type) anonymously for statistical purposes.

Article 3: Purpose of data collection

Your personal data is collected for precise and legitimate purposes:

• Manage your quote requests: Establish and send you commercial offers for the medical equipment that interests you.
• Communicate with you: Answer your questions and follow up on our business relationship.
• Provide after-sales service: Ensure the installation and configuration of the equipment.
• Improve our website: Analyze site usage to optimize the user experience.

Article 4: Sharing personal data

PROMAT-MEDICAL SARL does not sell, rent and assign your personal data to third parties for commercial purposes.

Your data can be transmitted to technical service providers (hosting, maintenance) only for the purposes of the operation of our service, in compliance with this policy.

Article 5: Your rights to your data

In accordance with the Digital Code in the Republic of Benin, you have the following rights to your data:

• Right of access: You can ask to consult the information we hold about you.
• Right of rectification: You can request correction of inaccurate data.
• Right to erasure: You can request the deletion of your personal data.

To exercise these rights, please contact us at the email address mentioned in article 1.

Article 6: Cookies management

A “cookie” is a small file stored on your computer. Our site uses cookies essential to its proper functioning and audience measurement cookies (anonymous).

You can configure your browser to refuse cookies. However, this could affect your browsing experience on our site.

Article 7: Data security

We implement technical and organizational security measures to protect your data from unauthorized access, modification or destruction.

Article 8: Data retention period

We keep your personal data for the duration strictly necessary for the management of the commercial relationship, and in compliance with legal retention obligations.

Article 9: Change in the policy

We reserve the right to change this Privacy Policy at any time. The date of the “last update” at the top of the page will be changed accordingly.