{"id":760,"date":"2014-12-15T07:00:36","date_gmt":"2014-12-15T07:00:36","guid":{"rendered":"https:\/\/promatmedical.com\/?page_id=760"},"modified":"2025-11-08T15:13:51","modified_gmt":"2025-11-08T14:13:51","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/promatmedical.com\/en\/foire-aux-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"
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Frequently Asked Questions<\/h1>\n\t
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Find here the answers on our medical equipment, our services and our operation. We want to bring you all the clarity necessary for your project.<\/span><\/p>\n

towards Any other request<\/a>, our team is at your disposal.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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Who is PROMAT-MEDICAL SARL?<\/h4><\/i><\/div>

Promat-Medical Sarl is a Beninese company, created in August 2016. We are specialized in selling\u2019<\/span>Medical equipment<\/span><\/strong> and accessories.<\/span><\/p>\n

We are a formal company (RCCM RB\/COT\/16B17105).<\/span><\/p>\n<\/div><\/div>

Are you an official distributor?<\/h4><\/i><\/div>

Yes. We are proud to be the <\/span>Official representative of the Philips brand in Benin<\/span><\/strong>. <\/span><\/p>\n

We also work in partnership with several other major international brands such as NIMEDIX MEDICAL<\/a>.<\/span><\/p>\n<\/div><\/div>

Do you sell new and used equipment?<\/h4><\/i><\/div>

Absolutely. We offer a wide range of <\/span>New and used medical equipment<\/span><\/strong>. <\/span><\/p>\n

Every used equipment is rigorously controlled to ensure its perfect functionality.<\/span><\/p>\n<\/div><\/div>

What kind of equipment do you offer?<\/h4><\/i><\/div>

Our catalog covers all the needs of a <\/span>hospital<\/span><\/strong>. <\/span><\/p>\n

This ranges from medical imaging in the operating room, to furniture and laboratory equipment.<\/span><\/p>\n<\/div><\/div>

Are your equipment under warranty? <\/h4><\/i><\/div>

Yes. All our new products have the manufacturer's warranty. <\/span><\/p>\n

A limited warranty also applies to a selection of our <\/span>Used medical equipment<\/span><\/strong>.<\/span><\/p>\n<\/div><\/div>

How does the quote request work?<\/h4><\/i><\/div>

The process is simple. Browse the catalog<\/a>, add products to your \u201cQuote cart\u201d, then validate your request. <\/span><\/p>\n

Our team sends you a detailed offer.<\/span><\/p>\n<\/div><\/div>

Can we pay online on the site?<\/h4><\/i><\/div>

No. The site is used exclusively to request quotes. <\/span><\/p>\n

Payment is made after the validation of the commercial offer, by bank transfer or other conventional means of payment.<\/span><\/p>\n<\/div><\/div>

Do you deliver everywhere in Benin?<\/h4><\/i><\/div>

Yes. We organize the delivery of your <\/span>Medical equipment in Cotonou and throughout Benin<\/span><\/strong>. <\/span><\/p>\n

We can also study the options for the sub-region.<\/span><\/p>\n<\/div><\/div>

Do you offer after-sales service?<\/h4><\/i><\/div>

Yes. Our after-sales service includes the\u2019<\/span>installation and configuration<\/span><\/strong> of your equipment. <\/span><\/p>\n

Our technicians also provide support and maintenance.<\/span><\/p>\n<\/div><\/div>

What is energy efficiency expertise?<\/h4><\/i><\/div>
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Our team of experts can advise you on the choice of energy-efficient equipment. <\/span><\/p>\n

We help you reduce your running costs over the long term.<\/span><\/p>\n

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<\/span><\/div>\t<\/div>\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Foire Aux Questions Retrouvez ici les r\u00e9ponses sur nos \u00e9quipements m\u00e9dicaux, nos services et notre fonctionnement. Nous souhaitons vous apporter toute la clart\u00e9 n\u00e9cessaire pour votre projet. Pour toute autre demande, notre \u00e9quipe est \u00e0 votre disposition. Qui est PROMAT-MEDICAL SARL ?PROMAT-MEDICAL SARL est une soci\u00e9t\u00e9 b\u00e9ninoise, cr\u00e9\u00e9e en ao\u00fbt 2016. Nous sommes sp\u00e9cialis\u00e9s dans [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-760","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/promatmedical.com\/en\/wp-json\/wp\/v2\/pages\/760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/promatmedical.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/promatmedical.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/promatmedical.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/promatmedical.com\/en\/wp-json\/wp\/v2\/comments?post=760"}],"version-history":[{"count":0,"href":"https:\/\/promatmedical.com\/en\/wp-json\/wp\/v2\/pages\/760\/revisions"}],"wp:attachment":[{"href":"https:\/\/promatmedical.com\/en\/wp-json\/wp\/v2\/media?parent=760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}